Steve Ritchie Stands In Front Of Firing Squad To Salvage Damage Done To Papa John’s Name

Posted on October 10, 2018

Not everyone has a filter and there will be times when someone says something that then becomes a big ordeal. For Papa John’s, they ultimately learned this lesson the hard way. During the 2017 football season, multiple players and teams took to the protest of National Anthem. It was this protest that would land certain people in trouble with those they rely on most.

There was a big commotion caused by the uproar of the protest and businesses were caught in the middle as they either stood behind the players or were against them. Now this wouldn’t have been such a big deal if there wasn’t an incident that followed behind the protest. That is when Steve Ritchie stepped up to offer his assistance on the dilemma behind Papa John’s.

Steve Ritchie knew it was time to repair the damage that had been done by the individual getting involved in the middle of an already controversial moment. Steve Ritchie penned an open statement to the customers of Papa John’s but the problem was that most people felt as it it lacked something- empathy.

Steve Ritchie Papa John’s hired people to come in home and clean house. He asked for their input into what could be done to salvage their reputation. The cleaners would help bring an understanding to the customers of the franchise. Not only did he bring in others to help clean house, he ultimately decided that he would have to go to bat for the other 120,000 people who work for Papa John’s.

You will always find a bad apple in the orchard and that is why it is so important to get rid of the bad apples that you find. In order to make things better, the customers had to know that not everyone in the franchise stood behind the remarks being said. That is when Steve Ritchie penned an open letter to the customers of the franchise. In this letter, he asked that customers be patient while they sorted the problem out. He wanted them to know that no matter what position the individual was in, it would still face repercussions for the comments made. He knew damage control would be the only thing to salvage the business relationships that now suffered because of the comments made. Ritchie plans to roll out diversity training, see more here.

Find out about Ritchie’s salary: http://people.equilar.com/bio/steve-ritchie-papa-john-s/salary/711829

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