Giettl Air Conditioning Paves the Way For Better Service to Customers

Posted on April 28, 2017

Goettl Air Conditioning was started way back in 1939 in the desert Southwest of Arizona and Las Vegas. Goettl was the first company to market the evaporative air cooling system and the refrigerated air conditioner in the desert areas. These two items had a great deal to do with the population increase in that region of the country.

 

Today Goettl is located in Phoenix and Tucson, Arizona, and in Las Vegas, Nevada. They offer quality service for heating and air conditioning installation, service, repair, and removal. They also offer HVAC for businesses, air quality control and plumbing for their customers.

 

One service that Goettl customers appreciate is the Goettl Maintenance Program. The service only costs $12 per month, and it offers special treatment for members. They receive the following:

 

  • Great discounts for installation, service, and parts
  • There is a 48-hour emergency service where a technician will respond within 48 hours of a call
  • A five-year warranty on all parts, and a two-year warranty on service
  • Each year members get a tune-up on their heating and air conditioning units to make sure that they are working properly

 

Goettl customers are well-taken care of. Since Goettl has had the pleasure of working with several generations of families since its inception they have gained a great deal of trust and satisfaction among the people with whom they have served. Goettl employees alway stress that the customer is to be highly respected and there is a 100% satisfaction guarantee that comes with all work that is performed.

 

Ken Goodrich, who is the owner of Goettle sees the need for expansive service capabilities in all of the geographic locations. He has stated that he intends to hire an additional 100 employees in 2017. They will be trained at the College of Southern Nevada located in North Las Vegas, and they will be a boon to the company’s expansion plans.

 

Goettle has merged with Las Vegas Air and Paradise Air, both located in Las Vegas. These companies have been very strong in the HVAC servicing area, while Goettl has been very strong in the residential servicing area. The merger will help to complement both sectors and provide better service to current customers.

 

Customer satisfaction is at an all-time high because the company makes a constant effort to put the customer first. This does not happen by accident, and Goettle employees know that. Repeat business is a regular occurrence because customers trust Goettle to get the job done right the first time.